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Production Operations Lead

Production Operations Lead– Emphasis on Linux / Elasticsearch / Hadoop / Docker

The Opportunity:

We are looking for an experienced technical Operations manager based in Phoenix Az. For the right candidate remote work is a possibility with travel to Arizona several times per year.

You'll lead a small operations team that supports extremely large Elasticsearch and Hadoop clusters. You'll coordinate the activities of the data center operations, cluster operations and Devops teams. Note: this is a hands on role with operational responsibility.

The Day to Day:

  • Lead a small team of operations and devops engineers
  • Manage provisioning of customer environments
  • Support hosted services in a high-volume customer facing environment
  • Deploy, configure and manage Docker containers
  • Identify operational problems by observing and studying system behaviour and performance metrics
  • Implement montoring and metrics solutions to watch and measure system capacity
  • Work with customers to import, process and update their data sets
  • Respond to and resolve operational issues and customer support tickets
  • Anticipate tomorrow's problems by understanding what users are trying to accomplish today 


  • Team lead experience
  • Operations experience with Linux 
  • Experience with Linux Containers and Docker 
  • Experience operating Elasticsearch and/or Hadoop at large scale
  • Configuration management experience, Salt Stack preferred 
  • Experience with any of JavaScript, Python, Ruby, Perl and/or shell scripting 
  • Comfort with compute clusters and many terabytes of data 
  • US Citizenship / Work Authorization

Bonus Points:

  • Operational experience with Cassandra, InfluxDB, MongoDB, Redis, Kafka, or other distributed big data systems
  • Development experience with Node.js or other HTTP backend tools
  • Mac OS X familiarity 
  • BS or MS in a technology or scientific field of study
  • High energy level and pleasant, positive attitude!
  • Evidence of working well within a diverse team


  • Salary commensurate with experience, generally higher than competitive industries
  • Comprehensive benefits package
  • Opportunities for advancement and a clear career path

About Us:

Terascope provides software and technical services for deploying very large scale Elasticsearch clusters. We assist customers with design, development and operations and through our Open Source efforts are developing the Teraslice distributed processing platform for working with data stored in Elasticsearch.  

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